FF&E OWNERS GUIDE
CONTENTS
3 MAKING THE MOST OF YOUR FACILITY
8 PRODUCT CLEANING & CARE
9 PRODUCT MAINTENANCE
+ Drawer Front Fixing Bracket
+ Drawer Pulls
+ Hinges
+ Hair Traps
+ Pump Bases
+ Image Frames
+ Shampoo Bowls
+ Cutting Stations
20 LIMITED PRODUCT WARRANTY
23 REPLACEMENT PARTS
24 PHILOSOPHY
25 CONTACT US
MAKING THE MOST OF YOUR FACILITY
NO COST, LOW COST TIPS & SUGGESTIONS
In addition to our expertise in creating high quality furniture and inspiring work spaces, we also have a depth of best-practice experience in branding, presentation, and atmosphere management we would like to share.
Please consider implementing the following tips and reminders to make the most of your school. We realize that some of these tips may seem small and simple, but decades of experience as a company have taught us that each one of these minute details can make or break the brand experience at your school—that is why we are eager to share them with you.
+ LIGHTING
+ CLEANING
+ ORGANIZE
+ REFRESH
+ REPAIR & MAINTAIN
+ PRESENTATION
+ SIGNS
As you review these tips, please remember that we are always available if you ever have any questions or need help, so please give us a call any time you need us – 801-235-7065.
LIGHTING
Light illuminates, inspires, defines and warms. This is a friendly reminder to utilize the lighting sources in your school to enhance your interiors. Make sure all fixtures have working lamps and that adjustable fixtures are focused on your key areas. Utilize these light sources to direct your guests to signs, graphics, and merchandise. Your school environment is a large part of your brand; make sure all who enter see it in its best light.
Color
Use the correct color of light for the job. Light colors are rated with a Kelvin (K) Scale. The higher the number, the bluer the light appears; the lower the number, the more red the light appears. An incandescent light bulb in your home is 2700-K and would be warmer light. 3000-K would be typical of a Halogen light bulb, a slightly more white-colored light. Both 2700-K and 3000-K are suitable for display, accent and mood lighting. 3200-K and 3500-K are whiter in color and are best for work or task lighting.
Type | Efficiency
There are four bulb types that offer varied levels of efficiency: Incandescent, CFLs and LED, and METAL HALIDE.
Incandescent bulbs are the least expensive & least efficient. They create more heat and have the shortest lifespan. Incandescent bulbs create light by passing electricity through a metal filament until it becomes so hot that it glows. Incandescent bulbs release 90% of their energy as heat.
CFL (or Compact Fluorescents) bulbs need a little more energy when they are first turned on, but use about 75% less energy than incandescent bulbs and generate less heat. In a CFL, an electric current is driven through a tube containing gases – this reaction produces ultraviolet light that gets transformed into visible light by the fluorescent coating (called phosphor) on the inside of the tube.
LED bulbs are even more efficient than CFLs. LEDs are more expensive to buy, but save energy and money over the life of the bulb. LED lighting products use light emitting diodes to produce light very efficiently. A small amount of heat is released backwards. LEDs are basically cool to the touch.
Metal Halide bulbs are a type of high-intensity discharge (HID) lamp that offers long lamp life, and good color rendering properties. These qualities make them attractive for applications such as retail establishments, where both low operating cost and good light quality are important. Because of their long life, metal halide lamps are also appropriate for buildings with high ceilings and other facilities in which lighting is constantly in use for many hours at a time.
Replacement
Consider the message you send by having burned out bulbs in your school – does this reinforce or undermine your attempt to convince your customers that you are attuned to fine detail when it comes to their personal style? It is a simple thing, but it can say so much. Always replace bulbs with the same color or Kelvin rating to ensure consistent light color in the correct areas. Mixed light color looks cheap and also may not provide best working results.
Position
Utilize all directional (adjustable) lighting to its maximum potential. Adjust to effectively illuminate working areas or focal points such as Take Home product shelving, merchandising displays, posters and signage. Check work or cutting areas periodically to ensure that the adjustable track lighting is directed to light working space.
Bulbs for track heads come in varied beam spreads, narrow/spot and wide/flood. Wide/flood are typically the best option unless the distance from your fixture to the intended focus area is a long distance or you desire a focused pool of light directly on your subject matter.
Cleanliness instills confidence. It is amazing how much of a difference a little sanitizing and eliminating clutter can make – it will be the biggest return on your few-minutes-per-day investment you can get. Don’t allow potential Future Professionals, their parents, guests or team members who enter your school to wonder about the quality of your services or culture because of an unclean environment. Your school’s interior design and furnishings are great tools for selling Paul Mitchell products, services, and the Paul Mitchell School brand. Make the most of that potential by cleaning and maintaining your furnishings and facilities.
And, please don’t forget the restrooms. Restrooms are a tell-all indicator about your business. If there is one area in your school where you should be obsessive about cleanliness and order it should be the restrooms.
**Please see the PRODUCT CLEANING & CARE section of the OWNER’S GUIDE for more information and tips for cleaning Wadsworth Design products.
ORGANIZE
“A place for everything and everything in its place.” As you know, the business of beauty often begins and ends in the details. It is the same thing in branding—the details are what set you apart. Taking time to organize product, magazines, and supplies will communicate that you are a notch above the rest.
REFRESH
Give your team and guests something new to look at by periodically refreshing your interiors.
Rearranging
Switch up the placement and look of furniture and displays. It doesn’t have to be a major remodel – changes, even subtle ones, are inexpensive and an easy way to freshen things up.
Paint
A new coat of paint will go a long way toward making your school look fresh and vibrant. If you are not sure about paint colors, contact PDF Architects (949-376-3076).
Posters
Poster updates are a fantastic way to change things up and refocus attention, and something you can do periodically without much cost.
REPAIR & MAINTAIN
Just like oil changes and tune-ups for your car, our furniture and accessories periodically need screw tightening or adjustment to ensure they perform and look great. All of the cabinet hardware used in our products is of the highest quality, and with just a little maintenance we guarantee they will stand the test of time. Remember, all hinges, drawer slides, and fixing brackets have a limited lifetime warranty against manufacturer defects. For warranty information, see page 20.
In addition, much of what we deliver is designed to give you flexibility and adjustability. We want to help you to know how to adjust and maintain everything with as little effort as possible; that is why we have created an entire section (complete with diagrams) in this OWNER’S GUIDE to walk you through everything you need to know.
**See the PRODUCT MAINTENANCE section of the OWNER’S GUIDE.
PRESENTATION
Take a minute to look at the information posted around your school – notices, business cards, brochures, graphics, policies, menus, displays/product merchandising. Do any of these look out of place compared to the rest of the school? Are you taping paper notices on the wall? Are the fonts you use readable, consistent, and appealing? Is it obvious what you are trying to say, or is the observer left guessing until they read and re-read the information? A simple frame or holder will organize and present information in a more impactful manor. Consistent frame sizes and styles will improve continuity and presentation. Choose a font and layout that fits with your brand and products – use it consistently on all that you do.
SIGNS
Are you properly identifying and highlighting the revenue-generating KEY AREAS in your school? You need to make sure that your Take Home, Color Bar, Tool Bar, Wash House and Reception areas are impossible for your clients to ignore. The right signs with the right font, in the right place, with the right lighting are just the combination to do the trick.
Are each of the rooms in your school labeled well enough that your students know exactly where they are going from day one?
Clean design and a consistent look and feel should be your goal. We are happy to help you get your visual communications under control, just let us know.
PRODUCT CLEANING & CARE
For all materials: Do not use abrasive or solvent-based cleaners. Do not use abrasive sponges, towels or pads.
Stainless Steel
Use stainless steel conditioner with a non-abrasive cloth. Stainless steel polish may be used for stains. Always polish with grain direction. We recommend Weiman Stainless Steel Wipes. Use as directed. For color stains try denatured alcohol or acetone. Do not apply or spill acetone on powder coat, upholstery, flooring, wood or laminate surfaces.
Upholstery
Some upholstery is stain resistant but may still stain. Clean any stains or spills, especially hair color IMMEDIATELY. Use mild detergent or household cleaner with a non-abrasive sponge or towel. Wipe dry with a clean towel. Vinyl cleaners or conditioners may also be used.
Plastic Laminates
Use mild detergent with warm water or household cleaner with a non-abrasive sponge or towel. Denatured alcohol may be used in moderation. Laminate conditioners may be used such as Countertop Magic. Be sure to wipe excess with a clean, dry towel.
Powder Coat Surfaces
Use mild detergent or household cleaner with non-abrasive sponge or towel, then wipe until dry with clean towel.
Glass | Mirror
Use a glass cleaner with a non-abrasive towel. Aerosol spray cans work best. Denatured alcohol or acetone may be used to remove color from mirror. Do not use acetone on any other surfaces.
Acrylic | Hard Plastics
Use mild detergent with warm water or a non-ammonia-based cleaner with clean towel.
Chrome
Use household cleaner for general cleaning. Dry immediately after cleaning. For polishing chrome, use chrome polish with clean towel.
Shampoo Bowls
Dirt, oil and grease can be removed using any available non-abrasive liquid detergent. Do not use any type of abrasive cleansers since these can scratch the surface. For more bowl cleaning and maintenance, see page 18.
PRODUCT MAINTENANCE
All of your cabinet hardware is adjustable. The following diagrams illustrate how to make adjustments to your cabinet hardware:
DRAWER FRONT FIXING BRACKET
To Put Drawer Front On
Line up fixing bracket with metabox – then tighten the drawer front.
Move Drawer Front Up or Down (to fix uneven gap)
Loosen the middle screw. Using a Phillips-head screwdriver, loosen the lower screw and you will be able to adjust the drawer front up and down. When finished, retighten screws.
Tighten Drawer Front
Using a Phillips-head screwdriver, tighten the middle screw of the hinge.
Move Drawer Front Side to Side
Loosen top and bottom screw and move drawer front from side to side. When finished, retighten screws.
DRAWER PULLS
Tightening Loose Handles
If a drawer pull becomes loose, tighten it with a Phillips-head screwdriver as shown. A periodic tightening will eliminate lost screws and pulls.
HINGES
Side Adjustment
Rotate front screw to increase or decrease door overlay (+ 2mm).
Height Adjustment
Rotate cam screw on mounting plate to adjust door position (+ 2mm). On non-cam mounting plates: loosen screw, adjust door, and retighten screws.
Depth Adjustment
Rotate rear spiral tech cam screw to adjust door positon (+3 mm, -2mm). For clip, loosen rear screw, adjust and retighten.
HAIR TRAPS
How to Clean:
+ Unscrew filter/handle assembly
+ Remove all debris
+ Make sure o-ring is in position in the handle cap
+ Replace by aligning slot in filter over the guide inside hair trap and tighten firmly by hand
+ Run water and check for leaks as they can be the result of a cracked o-ring or debris in threads. Contact us for replacement o-rings or traps
PUMP BASES
To Break In New Hydraulics
Before putting hydraulic unit into service, pump unit all the way up and let it all the way down 8-10 times to make sure shaft and seals inside have been properly lubricated.
Occasionally, hydraulic bases are in storage for a few months, causing the oil from the pump shaft to settle down inside the unit. Pumping it up and down will re-lubricate the shaft and seals.
Continuing Preventative Maintenance
Even though you may use your hydraulic chair on a regular basis, we recommend you pump the chair all the way up and let them all the way down 8-10 times every 60 days.
Many stylists work in a restricted up and down range, which prevents the pump shaft and seals for always getting the proper lubrication. For this reason, it is necessary to pump chairs all the way up and down as recommended, for preventative care.
When cleaning salon floors, be sure to pull the pump treadle up to lock unit into position before moving hydraulic chairs.
If you lift up on the chair top while the pump is not in the locked position, you pull the hydraulic shaft up from the pump, allowing air to get into the unit. When the chair is placed back in use again, you will find the hydraulic may not stay in the up position.
If you find that the hydraulic will not stay in the up position, pump the chair all the way up and keep pumping 2-3 strokes while it is up, to bleed the air out of the unit. Then, let the chair all the way down, and again, pump all the way up, then down. Repeat 1-2 more times. Your hydraulic chair should then function properly.
Rubber Base Rings
Rubber base rings will wear out quicker if you are sliding chairs & bases across concrete floors. When possible, lift to move. Replacement rings are available.
Instructions for Adjusting Pump Base Revolving Lock Mechanism
This lock is designed to require little adjustment; however, if the unit does not lock tight enough, it should be adjusted as follows:
- Remove or raise cover from top unit (this covers the locking mechanism).
- With foot treadle in normal position, check to make sure that cams “C” & “D” are engaged in yoke “B”, per sketch.
- Tighten adjusting nut “A” by turning clockwise until chair develops a slight drag when revolved. Then back off nut “A” slightly – just enough to release the drag – by turning counterclockwise.
- Raise treadle to lock position and check to see if chair locks properly. If not locked tight enough, nut “A” should be turned clockwise slightly more.
- There is a possibility of locking too tight so that the chair will not pump freely, or rotate freely when not in locked position. If this should occur, turn nut “A’ counterclockwise slightly.
IMAGE FRAMES
Adjustments & Retrofits
If your Image Frame brackets are sliding off poster board and the stainless clips have been pressed, there is a retrofit kit to resolve the problem. The kit is free of charge and comes with instructions and all of the necessary components to resolve the issue. Contact us for the kit.
SHAMPOO BOWLS
Removing Scratches & Marks
Small scratches or marks can sometimes be removed by lightly wet sanding the affected area. Begin by wet sanding the area with 1200 grit silicon carbide sandpaper in straight back and forth motion. Rinse the area with water and wipe dry. Remove the sand mark by applying a high quality rubbing compound such as Turtle Wax Premium Rubbing Compoundto a clean cotton cloth rubbing with even pressure across the direction of the marks. Buff the surface with a clean dry cotton cloth. It may take several applications of Rubbing Compound to completely remove the sand marks. Finally, apply a high grade polish and buff with a soft cloth.
Removing Stains
Many hair colors and dyes are characteristically difficult to remove not only from skin, clothes, and hair, but they can be difficult to remove from other surfaces they come in contact with. The longer they are left in contact with any surface, the more difficult they can be to remove. These products should be wiped or rinsed from the surface of the bowl as soon as possible.
If hair color and dye stains occur they can be removed by the following procedure:
- First wipe the surface clean and dry.
- Apply Soft Scrub Cleanser With Bleach (recommended) directly to the stain. This cleanser works exceptionally well for removing most stains.
- Allow the product to set for a minute or two and then rub with a soft cotton cloth. (Do not use abrasive cleaning or scouring pads).
- Rinse with water and wipe dry.
- It may be necessary to repeat the above stops for stubborn stains.
- After rinsing, apply a coat of Gel-Gloss (recommended) polish or other long-lasting auto body polish.
An industrial grade polish has been applied to the surface at the factory that helps resist scratches, stains and dirt. It is highly recommended that periodic applications of a liquid based polish such as Gel Gloss or other high quality auto polish be applied according to the manufacturers’ instruction. Frequency of application will depend on use, but should be applied at least once a month. Rubbing a finger across the dry surface of the bowl is a good indication whether an application is required. If you finger resists motion or creates a screeching sound, then the surface should be polished. Gel Gloss polish is available at most hardware stores and is specifically manufactured to maintain gel-coated surfaces. Other polishes such as Nu-Finish may also be used.
Clogged Drains
Be careful when using drain cleaner to clear a clogged drain. Some drain cleaners contain highly caustic or alkaline chemicals and prolonged contact can be harmful to gel coated surfaces. Check the label of any cleaner to insure compatibility with a gel coated surface or cultured marble product.
CUTTING STATIONS
Tightening Bolts
Bolts on cutting station drawer boxes and counters may need to be periodically tightened as they loosen over time.
REPLACEMENT PARTS
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IMAGES FRAMES + Clips + Retrofit STATIONS + Mirror clips + Plastic caps HOOD DRYERS + Time/temperature knobs + Hood band + All replacement parts are available for hood dryers UPHOLSTERED BENCHES + Plastic feet STYLING CHAIRS + Hardware + Footrest plugs
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Listed below are replacement parts available through Wadsworth Design:
CABINETS
+ Hinges
+ Hinge plates
+ Fixing brackets
+ Drawer slides
+ Screws
SINKS
+ Faucets
+ Hoses
+ Strainers
+ Hair traps
+ Hair trap o-rings
PUMP BASES
+ Rubber base rings
+ Star base glides
+ Hardware
CONTACT US
WADSWORTH DESIGN INC.
330 East 1750 North
Vineyard, UT 84057
801.235.7065 TEL
801.235.7067 FAX
wadsworthdesign.com
info@wadsworthdesign.com